Privacy Policy

Effective Date: January 1, 2023
Website: Verapha.com
Company: Verapha Relational Advisors (“Company,” “we,” “us,” “our”)

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you provide when you engage with our website and Services.

1. Information We Collect

We may collect the following types of information when you use our website or Services:

- Personal Information: Name, email address, phone number, and other contact details provided through opt-in forms, scheduling, or downloads (PDFs, booklets, resources).

- Session Information: Notes or records related to your participation in coaching sessions, intensives, or monthly plans.

- Technical Data: IP address, browser type, and usage patterns collected automatically to improve website performance.

2. How We Use Your Information

Your information is used only for the purposes of delivering our Services and communicating with you. This includes:

- Sending downloads, materials, and resources you request.

- Communicating with you via A2P-certified text messages and email for scheduling, reminders, updates, and offers related to our Services.

- Storing records securely in our Customer Relationship Management (CRM) system for ongoing support.

- Improving our website, Services, and resources.

We will never sell, rent, or distribute your information to third parties.

3. Confidentiality

We maintain strict confidentiality regarding client information and sessions. Details of your coaching experience will not be disclosed outside of our Company without your written consent, except as required by law (e.g., suspected abuse, threats of harm, or legal obligations).

4. Communications & Consent

By providing your phone number and/or email, you consent to receive communications from us, including resources, scheduling updates, and program information.

- Text Messages: You may opt out at any time by replying “STOP.” Standard carrier rates may apply.

- Emails: You may unsubscribe at any time by clicking the “unsubscribe” link in our emails.

5. Data Storage & Security

- All personal information is stored securely within our CRM system.

- We use reasonable security measures to protect your information from unauthorized access, disclosure, or misuse.

- While we take steps to safeguard data, no system can guarantee 100% security. By using our Services, you acknowledge this risk.

6. Cookies & Website Data

Our website may use cookies or similar technologies to enhance your browsing experience. You may disable cookies in your browser settings, but some features of the site may not function properly.

7. Children’s Privacy

Our Services are intended for adults (18+). We do not knowingly collect information from children under 18. If we learn that we have inadvertently collected data from a minor, we will delete it promptly.

8. External Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those external websites.

9. Disclaimer of Professional Services

We are Certified Relational Advisors through Relational Wealth Advisors. We are not licensed counselors, therapists, psychologists, psychiatrists, or medical professionals.

- Our Services are educational and advisory in nature, designed to provide relational tools, guidance, and support.

- They are not a substitute for medical, mental health, or legal advice. If you require those services, please seek a licensed professional.

10. Your Rights

Depending on your jurisdiction, you may have the right to:

- Access, correct, or delete your personal information.

- Request that we stop processing your information.

- Withdraw consent for communications.

To exercise these rights, please contact us using the information below.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Continued use of our Services indicates acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy, please contact us:

Verapha Relational Advisors

[email protected]